Frequently Asked Questions

How do I get a loan?
What is your rule about who you’ll lend to?
How long does it take to get an answer on my application?
What happens once the loan is approved?
Will you lend to me if I have bad credit?
Do you lend to beneficiaries?
Can I have a loan pre-approved before choosing a vehicle to buy?
Can I buy a car from a private seller?
Can I buy from a vehicle auction?
Can I cancel my loan contract?
Do I have to provide something as security for the loan?
What if I want to sell my security property?
Can I sell my car that is used as security?
What will my repayments be?
How do I work out the repayments I can afford?
How do I make payments?
What if I missed a payment?
What should I do if I can’t make a payment?
What if I default on my Avanti loan?
How do I apply for Hardship?
What if I want to make a complaint?
What do I do if I change my address?
Are there services that can assist me with my budgeting?

How can we
help you?