Have your circumstances changed? We're here to help

If you are concerned about or are currently struggling to meet your repayment obligations, please complete the form below. Please attach any supporting documents, such as bank statements, proof of debt, or a proof of change in income, as this will help us review your application. You will receive an acknowledgement of your application within 5 working days.


Change in Circumstances Application Form

Loan type

The important information we need to know...

Personal Information

Change in Circumstances

Please tick the box/es that best describe the change in circumstance


Proposed Payments

With your change in circumstances, how much can you afford to pay?

PLEASE NOTE: It is in your best interest to maintain repayments at a level you can afford, even if it is less than your regular repayment.

You’re nearly there…

It would be really helpful if you could tell us a little bit more


Other Expenses


IMPORTANT, PLEASE NOTE: In the event that your repayments are deferred or reduced, it is important to note that it will take you longer to repay your loan and will therefore pay more interest.